Features
Mobile Archive - MobileMandate's message archiving and compliance system, captures and archives a complete record of several mobile electronic communications in a secure but easily accessible offsite storage system.
Our set up is quick and easy. By taking advantage of our on demand SaaS infrastructure you can be running in days, not months.
Supervision & Control
- Web based interface. No software to install
- Query and review mobile communications including text messaging, pin to pin, and BlackBerry® Messenger
- Instantaneously export search results in multiple file formats
- Provides multiple levels and attributes of content filtering (keyword, flagged state, reason, date, etc.)
- Easily differentiates between internal & external communications
- Generates an automatic audit trail of all search activity (Audit your audit team or prove utilization)
- Automated report scheduling and flagging of messages based upon user defined crtieria
- Quickly assembles and returns entire conversation threads by chronilogical order
- Highlights keywords found from search results
- Provides tools to closely monitor high risk employees or business units (Proprietary Trading)
- Identifies breakdowns in ethical walls.(Internal messages between research and non research employees)
- Ability to save and share search criteria for future use and automation
Workflow
- Create your own workflow steps by organization
- Categorize messages to your own categories. (Customer Complaints, Orders, Account Instructions, etc.)
- Provides the ability to review, flag, and close messages in single message or batch mode
- Searchable workflow audit trail provides detailed history of reviews, notes, and dates
- Automates workflow escalation to superiors reducing the need for manual email chasing
- Review targets configurable at the business unit and individual user level
- Subscription based notifications of violations by email
Data Capture & Archiving
- Integrates with internal single sign on capabilities
- Access rights and entitlements configured at the business unit level (Research, Investment Banking)
- Security & encryption of systems, networks & messages
- Archives messages as defined by deletion policies
- Tamperproof protection of data on dedicated WORM storage (Write Once, Read Many)
- Offsite, mirrored, single instance storage in multiple data centers
- Indexes & serializes messages, audit enriched data & historical workflow audit trails
- Retention Term flexibility for iitigation holds & investigations
MobileMandate Key Benefits
MobileMandate is designed to support the the flow of text messaging, pin to pin,
and BlackBerry® Messenger througout your organization. Our intuitive user interface and advanced reporting capabilities provides yor team
with the ability to get the job done quickly, effectiviely, and efficiently.
Effective Management
- Ensure every SMS message passing through your organization is archived
and readily available
Collaboration
- Create roles and responsibilities for managing mobile messaging
Proactive Platform
- Build reports to find policy breaching events like wall crossing
and receive alerts when those breaches happen
Evidence Supervision
- Provide complete workflow audit trails of who has acted upon any
message
Automation
- Automate email and reports engaging users to assist with supervision
Security
- Secure hosted content with full disaster recovery